This section presents my mandates, my engagement as host of the yearly Swiss Smart Government Day, and my applied research projects at the Smart Government Lab.
Swiss Society for Public Administration Sciences (SGVW)
Member of the Executive Committee
The SGVW is Switzerland's leading professional association in public administration, bridging research and practice, connecting federal, cantonal, and municipal levels of government, and fostering collaboration across Switzerland's language regions. It serves as an interdisciplinary platform bringing together politics, administration, and the public in a shared dialogue about the future of governance. The association organises annual conferences such as the Bernerhofgespräch and publishes the SGVW Yearbook - two key forums for knowledge exchange in the field.
From left to right: Prof. Dr. Bernhard Schwaller, Lucerne University, Federal Chancellor Viktor Rossi, Lukas Gresch-Brunner, former Secretary-General of the Federal Department of Finance, and Barbara Hübscher, Secretary-General of the Federal Department of Finance.
ENGAGED
Member of the Strategic Advisory Board, Canton of Zurich
2026 - present
As a Member of the Strategic Advisory Board, I support the digital transformation of the Office for Youth and Career Counselling of the Canton of Zurich. In this role, I contribute to a large-scale, multi-year transformation process at the strategic level.
I bring in my experience from previous digital transformation and public sector innovation projects, as well as insights from my research on digital government, organizational change, and the implementation of digital technologies. My contribution focuses on helping ensure that the transformation is strategically aligned, effectively implemented, and capable of achieving its intended goals in a sustainable way.
Members of the Strategic Advisory Board, Kick-off, 2026
Swiss Smart Government Day
Founder & Director, 2019 - present
The Swiss Smart Government Day is Switzerland's largest and premier annual conference on smart government and digital transformation in the public sector. Welcoming over 250 participants from public administration, academia, business, and politics, it brings together experts and decision-makers to discuss the latest developments, exchange perspectives, and develop practical solutions. Through keynote speeches, interactive discussions, and hands-on workshops, participants gain concrete inspiration for their daily work.
Impressions Swiss Smart Government Day 2025
Smart Government Lab, University of St.Gallen
Co-Founder & Head of Smart Government Lab, 2017 - present
The Smart Government Lab at the University of St.Gallen is my research home. As Head of the Lab, together with our long-standing partners, including the City of St.Gallen, PwC Switzerland, and Google Switzerland, I bring together researchers, practitioners, and decision-makers to explore what tomorrow's public administration looks like.
Lab Partners:
City of St.Gallen, PwC Switzerland & Google Switzerland
Applied Research and Projects
Public institutions regularly consult my expertise. The projects range from strategic advisory work to analyses and supporting transformation and modernization initiatives at the federal, cantonal, and municipal levels. Below is a list of past selected projects.
Project Year and Title
2025 Evaluation of EasyGov.swiss and the SME Portal
2024 Ostermundigen 2041 – Fit for the Future
2023 Digital Maturity Check for the Canton of St. Gallen
2022 Customer Perspective on Digital Tax Collection in the Canton of St. Gallen
2021 Smart Government Fitness Check for the City of Lucerne
2021 Use of Chatbots in Public Administration
2020 Management Dashboard for the City of Bern
2020 Digital Strategy for the Federal Office for Civilian Service (ZIVI)
2019 Development of a Smart City Strategy for the City of Aarau
2019 Development of a Citizen-Centred City Strategy
Partner
State Secretariat for Economic Affairs (SECO)
Municipality of Ostermundigen
Canton of St. Gallen
Canton of St. Gallen
City of Lucerne
Canton of St. Gallen
City of Bern
Federal Office for Civilian Service (ZIVI)
City of Aarau
City of Bregenz